Hoodie how-tos'

Customizing your sweatshirts / hoodies with us.

We have made personalizing your cotton fleece crewneck sweatshirts and full-zipper or pull-over premium hoodies a unique, creative and convenient experience. Head on to our Customize Sweatshirts and hoodies page and get to pick your hoodie color, upload your hoodie print design/s, choose the size that best fits you and many more. No minimum order requirements.

Inquiry / ordering your sweatshirts and hoodies

Inquiry, quotation, ordering and confirmation.

You may send us your inquiry / order in 4 ways:

Upon sending us your custom hoodie order and inquiry details, we shall get back to you within 24-48 hours (Mondays to Fridays) with your personalized quotation / pricing as well as confirmation of your order stock availability.


Should you feel the need to ask for a follow up regarding your inquiry, please feel free to do so and we'll be glad to accommodate you.


Payment

We will send you our bank account details for deposit as soon as you have expressed your intent to push through with your custom hoodie order and once we have confirmed the availability of your required stock/s.

Payment terms

A 60-100% (depending on order volume) down-payment is required before production of your custom hoodies; and payment of remaining balance (if applicable) is to be completed upon delivery of hoodie / sweatshirt order.
  • 60-70% down payment is required for orders 1-10 pcs with customized prints
  • 60% down payment is required for orders 11 pcs and above with customized prints.
  • COD is accepted for plain (no prints) hoodie / sweatshirt orders.
For shipping / freight of your premium hoodies via LBC, payment of remaining balance is required prior to the delivery of your customized hoodies. 

For delivery by SJ Manila in-house or via Lalamove / Mr. Speedy, Grab express / Angkas, remaining balance may be paid upon receipt of the custom hoodie order/s.

Payment methods

There are four possible payment methods for your order/s

  • Bank deposit (Over the counter)
  • Bank deposit (Online banking)
  • Bank transfer via Gcash
  • Cash (Currently not available during the pandemic)

Fitting and sampling

Being an online shop doesn’t mean that you only get to see your actual product via photos. With a minimal preview charge you now have the luxury to try on and check out the materials and actual sizes of our full-zipper and pull-over hoodies. We can drop by your office or meet up with you personally so that you can be guaranteed of the quality of hoodie that you are about to purchase. Preview charge is waived for hoodie bulk orders of 75 pcs and above.


*Hoodie hands-on preview is currently limited to Metro Manila only and scheduling of preview is subject to availability of our personnel.


*Preview charge rate varies depending on location of client.


* For sample fitting of hoodies that are borrowed for more than one (1) day, we require a refundable cash deposit amounting to the value of borrowed product/s. Upon your confirmation of your order and your return of the borrowed stock/s, your refundable cash deposit amount will be subtracted from your payment balance. Likewise, should you decide on cancelling your order, the full refundable cash deposit amount shall be deposited back to you upon your return of the borrowed hoodie/s.

Sampling

Upon your request we can give you a sample piece of your actual hoodie according to your custom specifications for preview as soon as we receive your deposited down-payment for your hoodie order. Production of the main bulk of your custom hoodie orders will commence as soon as you have approved of the provided sample. Should you wish to have changes to your specifications and have another sample reproduced for it, we will gladly produce one for you at a slightly discounted price.


*Sample print production is not applicable for single piece hoodie orders.


*You may have your sample hoodie piece (for orders of 99 pieces and below) delivered to you via courier service delivery or App-based instant courier services. Shipping /freight fees vary depending on rates of Courier company (LBC / Lalamove / Grabe express / Mr. Speedy / Angkas) and delivery destination.

Production

As soon as you have deposited the down-payment and approved of the sample, your order will be cued in our production line. Production times vary depending on current client production queue, order volume and personalized hoodie order print specifications. We shall advise you if there are other orders in production scheduled ahead of yours.

Delivery

For hoodie orders delivered via App-based instant courier service (Lalamove / Mr. Speedy / Grab express / Angkas)

Once production of your order is done, we shall contact you for your balance payment (if applicable) and about the delivery booking details / logistics of your package. Before having your order forwarded to the delivery rider, we shall notify you how much the delivery rate will be, based on the courier service app rates. You may then pay the delivery fee directly to the rider once your package has arrived.

For hoodie orders delivered via Courier company (LBC):

Your customized hoodie shall be delivered to your provided delivery address as soon as you have deposited the remaining balance plus shipping fee (if applicable). The shipping /freight period and shipping cost of your custom hoodie varies depending on the delivery destination as well as the rates of the courier company that will deliver your personalized hoodie/s.

For hoodie orders delivered by SJ Manila in-house (100 Pcs and above only - within Metro Manila):

You may pay the remaining balance of your order during our delivery of your hoodies. Delivery of your custom hoodies is P700 for orders of 100-149 pieces, as well as for delivery by batch. Delivery for hoodie orders of 150 pcs and above is free.

Enjoy customizing your hoodies / sweatshirts!